Fire Protection Services Ltd

Service Charter

HomeCharter

 

What's in a promise?

Putting your money where your mouth is !!

  • Pre arranged service visits - On the service anniversary
  • Request appropriate health and safety information
  • Fully explain the outcome of our visit
  • Quality workmanship & safe methods of operation
  • Seek authority for any additional works
  • Check Customer satisfaction before departure
  • Provide precise details of the cost incurred
  • Supply written confirmation & certification of work
  • Report to responsible Person on arrival
  • Professional, Courteous & Smart

We are very ambitious in terms of ensuring we provide a clear market differential in our service levels.

If you do not experience this, at our discretion we will guarantee to reduce/ refund, partly or in full if you are not fully satisfied.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

'The key to success, is to risk thinking unconventional thoughts'